Avaya Cms Supervisor Acd Administration Log. Enhance Avaya (CMS, IQ, OA, ACC), Cisco (Express UCCX, Enterprise UCCE Customer reported that some supervisor are changing ACD names on CMS When I login to CentreVu Supervisor with an Administrators level login, or login to CMS via Terminal mode with the cms login, I have an "ACD Admin Log Report" choice.
Avaya Call Management System (CMS) and CMS Supervisor Sample Reports from www.scritub.com
Avaya Call Management System Supervisor is a Microsoft Windows-based application that allows you to remotely administer most aspects of the CMS server, such as defining Dictionary entries, setting user permissions, and adjusting data storage intervals and capacities and run reports to view the activity in your call center. Customer reported that some supervisor are changing ACD names on CMS
Avaya Call Management System (CMS) and CMS Supervisor Sample Reports
1.2 Section Objectives Upon completion of this section, you will: • Achieve a high-level understanding of Avaya CMS Supervisor. Avaya Call Management System Supervisor is a Microsoft Windows-based application that allows you to remotely administer most aspects of the CMS server, such as defining Dictionary entries, setting user permissions, and adjusting data storage intervals and capacities and run reports to view the activity in your call center. When I login to CentreVu Supervisor with an Administrators level login, or login to CMS via Terminal mode with the cms login, I have an "ACD Admin Log Report" choice.
Avaya CM Server Installation. The ACD (Automatic Call Distribution) administration log within the CMS Supervisor plays a vital role in managing and troubleshooting various operational aspects of a call center. What is Avaya CMS Supervisor? Avaya CMS (Call Management System) Supervisor is a powerful tool designed for monitoring, reporting, and analyzing call center activities
How to log in and run reports using the Avaya CMS Supervisor Web. Avaya CMS Supervisor provides an interface to CMS for administration and to display about ACD features ncheung; Jul 12, 2024; Avaya: CM/Aura (Definity) Replies 9 Views 701.